SerDesk - Service Desk for service companies

Manage tickets, equipment, warehouse and finances in one place.

Features

• Tickets - creation, assignment, lifecycle control
• Equipment - asset tracking, service book, repair history
• Chat - built-in chat between client, engineer and manager
• Warehouse - parts inventory, automatic write-off, stock control
• Finance - client balance, transaction history, debit/credit
• Reports - engineer statistics, workload, mileage tracking
• Mobile app - native Android client
• Notifications - push notifications for tickets and status changes

Four roles in the system

• Superadmin - organization management, global settings
• Administrator - employees, clients, robots, warehouse, reports
• Engineer - tickets, field service, service book, parts
• Client - own tickets, robots, history, support chat

SerDesk - Service Desk for service companies. Powered by RoboClean API.

Upravlyayte servisnym obsluzhivaniem effektivno. Zayavki, oborudovanie, sklad i finansy v edinoy platforme.